Returns

Returns: We hope you are satisfied with your purchase. However, if you wish to return your order, please contact our customer service team at pickzee@gmail.com or on our Facebook chat https://m.facebook.com/pickzee.footwear/. By contacting a member of our customer service team, we can ensure that we have the information we need to process the return, as quickly and efficiently as possible. Please note that we can not accept back the refund or exchange of shoes that were used.

Product: Please note that if you received a product and it became defective on receipt days, please contact us immediately so we can solve your problem. If the product has become defective after 30 days, then please return it to us for inspection. Please be aware that the supplier may want to inspect the product before agreeing to repair or return your money.

1. Please return all labels and packaging accessories;
2. Properly pack the object to be returned;
3. We will send a courier, where the service of tracking of orders will be used;
4. Return Department:

Rua Chã da Raposa, Armazém A / B, nº 157 (Baiona Business Center)
4795-814 Vilarinho Santo Tirso